Your privacy and data protection are our top priority
Welcome to Momento AI ("we," "our," or "us"), a product of Soul AI LLC. We are committed to protecting your privacy and ensuring you have a positive experience when using our mindful AI companion for life management and personal growth.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Service"). This policy is compliant with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. If you do not agree with the terms of this Privacy Policy, please do not access the Service. By using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
IMPORTANT: Momento AI is currently in beta testing. This means the Service is provided "as-is" for testing purposes, and features may change or be discontinued without notice.
We may collect personal information that you voluntarily provide to us when you:
This information may include:
We may automatically collect certain information when you use our Service, including:
Analytics Opt-In: Analytics tracking is opt-in only. You can choose to enable or disable analytics at any time in your app settings. When enabled, we collect anonymous usage data to improve our Service.
We use your information for various purposes, including to:
Under the GDPR, we process your personal data based on the following legal grounds:
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Audio Processing:
Other Data:
You can request deletion of your data at any time through our Service or by contacting us. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
We may share your information with third-party service providers to help us operate, provide, improve, and promote our Service. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our service providers include:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We use multiple secure storage systems to maintain your data:
Data Retention: We automatically delete temporary data and expired cache entries. You can request deletion of your personal data at any time through the app or by contacting us.
Under the GDPR, CCPA, and other applicable laws, you have certain rights regarding your personal information:
To exercise these rights, please contact us at support@momentoai.app or delete your data inside the Momento AI mobile app.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
IMPORTANT SECURITY DISCLAIMER: While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You acknowledge and accept this inherent risk when using our Service.
Our Service is not intended for use by children under the age of 13 (or 16 in some jurisdictions like the EEA). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe we have inadvertently collected information from your child, please contact us immediately so we can take steps to remove that information.
Your information may be transferred to—and maintained on—computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. We comply with applicable laws to ensure that your information is appropriately protected when transferred internationally, including the use of Standard Contractual Clauses approved by the European Commission.
Momento AI is built upon the Omi open source project. The Omi project is licensed under the MIT License:
Copyright (c) 2024 Based Hardware Contributors
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
We are grateful to the Omi open source community for their foundational work that enables Momento AI.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this Privacy Policy. We will notify you of any significant changes by posting the new policy on our website or through the app. We encourage you to review this Privacy Policy periodically.
BETA SERVICE DISCLAIMER: Momento AI is currently in beta testing. The Service is provided "as-is" and "as-available" without any warranties, express or implied. Soul AI LLC disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
LIABILITY LIMITATION: To the maximum extent permitted by applicable law, Soul AI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
USER RESPONSIBILITY: You are solely responsible for:
By using our Service, you consent to our Privacy Policy and acknowledge that you have read and understood the limitations and disclaimers contained herein.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@momentoai.app
This Privacy Policy was last updated on June 22, 2025